Introduction
The BusinessCraft Help menu provides information and links to enable users to obtain information and assistance in using BusinessCraft from within the BusinessCraft system.
Documentation
The Documentation menu item opens a BusinessCraft browser screen and displays the BusinessCraft Documentation Home Page. All published documentation can be accessed and reviewed within the screen without needing to open a separate internet browser. This can be particularly useful when looking for a quick answer. Go to Help > Documentation:
Click the x in the top right hand corner to close the Documentation Browser and return to BusinessCraft.
Search
A Search option is provided in the Title Bar that will provide details and links for results that match the criteria entered.
Sidebar
The Sidebar is displayed on the left hand side of the screen, providing hyperlinks to the key categories of documentation available.
The drop down arrows indicate that there are additional links available. Click on a drop down arrow to expand those links (or collapse the links).
A category without a drop down arrow is a document. Clicking on a category without a drop down arrow will open the document in the Browser Grid
Browser Grid
The Browser Grid area displays content, whether that is the Home Page, the News Page, a category or sub category page, a specific document or a search result.
At the top of the Grid is a navigation path showing the current location within BusinessCraft documentation. Importantly, this navigation path can be clicked to quickly move to any segment contained within that navigation path:
For example, clicking Finance will display the Finance page, clicking General Ledger will display the General Ledger page and clicking Home will display the Home Page. In this case, Finance was clicked:
When a document is displayed in the grid, hyperlinks for sections of the document are displayed on the right hand side of the page:
BusinessCraft Web Site
The BusinessCraft Web Site menu selection opens the BusinessCraft Web Site using the default browser for the PC:
BusinessCraft Client Portal
The BusinessCraft Client Portal menu selection opens the BusinessCraft Client Portal using the default browser for the PC. A user login and password are required to access the BusinessCraft Client Portal.
The BusinessCraft Client Portal allows authorised users to securely interact with the BusinessCraft Team to:
Submit tickets directly into our ticketing system
Monitor the progress of existing tickets and projects
Review our team members notes
Add notes and attachments of your own
Grant approvals for proposed work online
View invoices and run reports
Full details on the BusinessCraft Client Portal by following this link.
System Settings
System Settings presents a Print Options menu containing details of Printer Output options available from within BusinessCraft. These are created when installing BusinessCraft and this menu selection would normally only be used for troubleshooting purposes.
Current Program Information
This menu provides additional information related to the program currently running in BusinessCraft which can be of assistance to our R & D team when troubleshooting a problem for you:
About BusinessCraft
The About BusinessCraft menu opens an information screen providing details of the version of BusinessCraft in use. This may be requested by us when responding to a service request:
Revision 3
26th May 2025